FAQ - Frequently Asked Questions

How can I contact you for clarification?

You can contact us by email at patrizio.merelli@archaica.it or by WhatsApp at 380 4501897.

Do you also offer customisation?

Yes, of course! You can customise your products with your own phrases, within the maximum number of characters that each individual product makes available. You can find the customisation specifications on each product's page.

How long will it take to receive the order?

It depends on whether you have chosen a customised product or not. You can find all the detailed specifications on the Shipping page.

What are the shipping costs?

You can find all the detailed information on the Shipping page.

What are the payment methods?

We accept payments by credit card, Shop Pay, and PayPal. Bank transfers or postal orders are not accepted, except in special cases.

Do you also supply commercial businesses?

We do not sell directly to commercial businesses. However, businesses can register as an Archaica partner to offer their customers a discount on all products.

What is the affiliation cost to become a partner?

The registration fee is €60.00, paid once upon registration, with permanent validity.

If I am a private individual, will I receive an invoice for my order?

The invoice is only issued upon explicit request, following the procedure we provide. Otherwise, you will receive the purchase receipt included in the shipped package.

Archaica perfume is very long-lasting: what range does it fall into?

Excellent question! Archaica exclusively sells perfume extract, given its high concentration and persistence available on the market.